Skip to content

Interaction Innovation

Sally Dominguez, futurist, inventor and entrepreneur, is an optimist in a world that is full of mistrust and fear. She leads with hope, because she sees the changes that we can make as a society, and as organizations, that will build trust, overcome fear, and create exponential growth for organizations and for humanity.

Companies will have to rethink the way they interact with their employees if they want to see growth. They must foster a climate of idea sharing from the bottom up, instead of top-down, so everyone in the organization feels valued and heard. Companies who don’t value their employees, who treat them like commodities and don’t make that human connection are not going to see growth. Dominguez emphasizes, “If you want to see growth, you need to enable every single person to be a part of that proposition by valuing idea-sharing, which is, you know, about human connection.” She also believes that Gen Z, the newest generation to enter the workforce, will demand changes in the way employers treat their employees. They won’t accept the old way of doing business. If companies don’t adapt, they are not going to attract the newest members of the workforce.

Companies will also need to shift the way they interact with their customers. They will need to increase transparency. They will need to build a more interactive and proactive relationship where they invite their customers to work with them to build the solutions and products they desire. This kind of relationship will foster trust in the organization, and a feeling of being valued and heard. This kind of relationship will lead to growth because consumers want to do business with companies they trust and that value them. Dominguez is also hopeful that in the face of the environmental challenges we face, companies will use that as an opportunity to make changes in regards to creating more sustainable technology for energy. She is seeing companies developing a more “circular mentality” when it comes to waste, where waste is seen as an upcycling opportunity.

The most important idea Dominguez wants to get across is “the importance of human connection, the importance of physical anchors so humans feel oriented in a digital era, and most importantly from my point of view, and from the innovation point of view, the most inclusive thing we can do as humans is idea-share. It doesn’t matter what color you are, how old you are, what language you have, we idea-share.” Human connection, idea sharing, and inclusivity are what give Dominguez optimism for the future of our society. Organizations and societies that want to grow and adapt to an ever-changing world must have these or they will not survive.

Contributor

  • Seth Adler

    Seth Adler heads up All Things Insights & All Things Innovation. He has spent his career bringing people together around content. He has a dynamic background producing events, podcasts, video, and the written word.

    View all posts
 
 

Related Content

Crumpled paper on top of idea/innovation sketch pad with drawing of light bulb.
FEI

FEI 2024 Report: The Future of Innovation

A successful three-day event marked Front End of Innovation (FEI) 2024 in Boston, held June 10 to 12 at the Omni Hotel at the Seaport. A reenergized a…

Lifting a hand weight at the gym/fitness theme.
innovation culture

Harnessing the Power of Consumer Insights

Innovation doesn’t happen in a silo, and a great product or idea can only go so far on its own. Tapping into the pulse of your consumer is key to ta…

Man shouting into a large megaphone.
uncertainty

Leaning into Crisis Innovation

In times of crisis, conventional wisdom seems to indicate that companies tighten the reins on personnel and their budgets, and that innovation efforts…

A white empty picture frame leaning on a white brick wall.
agile methodology

Selecting an Innovation Framework

The science of innovation, especially as seen through frameworks, is an important aspect of the operational process. With innovation a sometimes spraw…

A variety of ingredients in spoons. Diversity.
collective intelligence

Creating the Right Innovation Team

Innovation was often seen as the task of a lone inventor, but that mindset has changed over the years. Rather than the solitary genius approach to inn…

Yellow and black Caution hazard lines on pavement.
exploitation

Avoiding Innovation Traps

The road to innovation can sometimes be straight and unencumbered. But more than likely, it can also be a long and winding route, with many obstacles…

A bridge centered between two buildings.
generational gap

Bridging Generational Divides in Innovation

Some may call it the generational gap, whether it be in the workplace or the marketplace, but that gap also signals opportunity. The sheer diversity o…

Red warning light, signaling hazard.
collaboration

Moving Past Innovation Roadblocks

With the pace of change accelerating, fostering innovation in corporate enterprises can be a challenging task—a task that is very much dependent on…

Futuristic city at night with data points of light rising from the bottom.
innovation strategy

Mapping Out the Data-Innovation Journey

This year, in our latest Innovation Perspectives Report, the editors of All Things Innovation brought together a cross-section of innovation, insights…

Bulletin board with post it notes. One in center says Make Things Happen.
managing innovation

Managing Productive Innovation

Conservatively, I estimate that I’ve attended 20,000-plus meetings throughout my career. I’ll admit, many of them should have been replaced with email…

A blueprint with a pencil and ruler.
innovation talent

Innovation Principles, 7/7

Once adequate competency, support, and size of a new team are secured, clear direction based on a purposeful vision, alignment with a winning game pla…

coin operated binoculars and open blue sky
innovation culture

The Road to FEI24: Analytics for Innovation

Anu Sundaram, Vice President, Business Analytics, Rue Gilt Groupe, is planning an interactive analytics session for FEI 2024, taking place this June….

A smiling little robot
innovation culture

The Road to FEI24: Brunch with the Bots

Samantha Johnson, Founder & CEO at Tatum Robotics, will take part in FEI 2024 in several ways, including participating in the keynote sessions, “Bru…

mountain climbers trekking
artificial intelligence

Discovering the Innovation-Led Growth Journey

Advances in artificial intelligence are powering AI-driven innovation. As machines become smarter and tech developments are rapidly progressing, there…

explorer in a cave
artificial intelligence

Applying AI to Anthropological Research

Agile research and methodologies are of primary importance to the innovation discipline, as they promote a more versatile, rapid, adaptive approach to…

innovation principles

Innovation Principles, 5/7

Gross Profit Margin and Net Present Value are two primary profitability indicators for evaluating an intended entrepreneurial offering. Even if suffic…

artificial intelligence

Gaining an Innovation Edge with Automation

With the focus on how artificial intelligence, as well as digital transformation efforts, can help streamline operations, it’s worth another look at…

innovation partnerships

Creating the Right Innovation Partnership

Corporations often face many challenges when it comes to developing innovation in a fast, evolving market. They can face barriers such as inertia, the…

innovation talent

Bringing Sales and Innovation Together

Just how can innovation and sales work together to find success? Too often, companies find themselves stuck in their respective departments and the si…

innovation principles

Innovation Principles, 4/7

The front end of innovation is a distinctly iterative endeavor based on human-centered, design-thinking principles. It could be represented by a spira…

innovation culture

Winning the Innovation Strategy Game

We know that having a creative mindset can fuel innovation, and that fostering a culture of innovation is also important to get the job done. Yet ther…

innovation culture

Taking Next Steps with Innovation Talent

As we head into the new year, taking the next steps with innovation talent remains an important question to explore. With the competitive landscape in…

innovation culture

PIE: Get Your Slice of Success

How can someone really stand out and succeed as a corporate innovator, get the most exciting projects, or secure a promotion? This is a question I enc…

disruptive innovation

Shaping the Future with Disruptive Technology

As we head into 2024, innovation of all types, most especially in technology, will continue to disrupt, transform and impact our lives, from the workp…

future of work

Keeping Your Innovation Career Resilient

With the rise of technology, such as AI, impacting workers and workplaces, it’s safe to say the future of work is evolving—in innovation and in ma…

Front End of Innovation

Innovation Principles, 3/7

The main premise behind an integrated end-to-end continuum of innovation and new product development is that a holistic understanding of sequential de…

open innovation

Embracing Open Innovation

Open innovation is a growing tactic for today’s globalized enterprises. Rather than focusing just on closed loop systems and internal sources, such…

consumer insights

Shaping the Next Generation of Innovation

Generation Z is in a unique position as they are often viewed as one of the first to be shaped and influenced by technology such as the Internet, soci…

human centered design

Innovation Principles, 2/7

Successful innovation endeavors are built on creative tension between key enabling entrepreneurial trade-offs associated with four must-have constitue…

risk management

Unlocking Business Growth Through Innovation

The business world is changing quickly for innovators and there is a growing and ever-present imperative to keep up. Business model transformations an…

digital innovation

Living in A Digital Transformation World

Digital transformation (DX) has been a hot topic in the innovation space for some time, but the term can be easily misunderstood as well. As we accele…

transformational innovation

Innovation Principles, 1/7

Imagine a case where a company’s growth depends on an innovation involving complex cross-disciplinary technologies such as electro-mechanical hardwa…

self-disruption

Sustaining the Self-Disruption Journey

The adage “disrupt or be disrupted” may not necessarily always mean the same thing to the same companies. Even the original architects of disrupti…

innovation culture

Playing the Game of Disruption

At FEI, Angelina Carvajal, Strategy & Innovation Partner, Sr. Dir. (Optum Advisory), UnitedHealth Group, had a chance to share her thoughts on disrupt…

innovation mindset

Creating the Happiness Mindset for Innovation

With 2023 often being labeled the year of uncertainty, it comes as no surprise that consumers, and the innovation community, has had its fair share of…

product development

Breaking Through Challenges to Problem Solve

While it’s important to learn from best practices from large and innovative enterprises, it’s also valuable to hear from the startup community. At…

sustainability

Powering Innovation’s Long-Term Play

Ishan Jaithwa, Manager, New Growth Areas, Cummins Inc., sat down with All Things Innovation’s Seth Adler at our studio at the FEI conference. Jaithw…

desirability

Design Thinking Faces the Pace of Change

Seth Adler of All Things Innovation recently caught up with Prapti Jha, T.H. Chan School of Public Health, Harvard University, at this year’s FEI co…

consumer

Opening the Doors of Innovation Perception

Seth Adler of All Things Innovation caught up with Cory Sorice, SVP and Chief Innovation Officer, Masonite International, during this year’s FEI con…

product innovation

People Remain the Critical Link to Innovation

All Things Innovation’s Seth Adler got a chance to sit down with Milan Ivosevic, VP R&D, CooperSurgical, at this year’s FEI conference. Ivosevic a…

digital transformation

Beyond Innovation Theater

At FEI, All Things Innovation conducted a special roundtable, bringing cross industry, cross disciplinarians together to talk about transformation and…

digital transformation

Supporting Data with Design Thinking

At FEI, All Things Innovation conducted a special roundtable, bringing cross industry, cross disciplinarians together to talk about transformation and…

digital transformation

Achieving Transformational Innovation

At FEI, All Things Innovation conducted a special roundtable, bringing cross industry, cross disciplinarians together to talk about transformation and…

innovation culture

The Finance Factor in Innovation

The finance function in an organization often gets tabbed as a bottom line-oriented, conservative department that more often than not stifles innovati…

innovation leadership

Setting the Strategic Direction

A chief strategy officer (CSO) is increasingly becoming a more relevant element to a research and development team in an organization. An innovation t…

innovation talent

Managing the Marketing of Innovation

Even some of the best new innovations might fail if there’s no effective marketing behind the product or service. With an emphasis on cross-collabor…

innovation leadership

Playing Moneyball for the Win

In the popular baseball movie “Moneyball,” the character Peter Brand (played by Jonah Hill) highlights the “epic failure” of MLB leadership in managin…

innovation team

Putting Together Your Innovation Team

As the community’s recent Innovation Spend & Trends Report indicated, innovation teams are not working in a bubble, or at least not as much as they…

co-creation

Generating Innovation Through Ideation

Ideation is often confused with innovation, along with other related terms regarding the creative process, such as brainstorming or design thinking. W…

human resources

Managing Talent to Drive Innovation

With the economy producing mixed signals, and companies often in a state of flux, managing innovation talent has never been a more challenging and imp…

innovation culture

Balancing Innovation with Ambidexterity

Innovators have long been tasked with being a flexible part of an ambidextrous team, as part of an organizational cog that can easily pivot and manage…

disruption theory

Defining Disruptive Innovation

Disruptive innovation is often a phrase used to make a splash in the business world. Some may debate that the label has been applied carelessly at tim…

fostering innovation

Growing a Culture for Business Innovation

Whether it entails a large jump or a small step, the innovation pipeline for a business keeps it moving forward through a competitive landscape. Busin…

gaining true value

Gaining True Value While Moving Forward

The All Things Innovation community came together in this Gathering on Innovation Strategy to drive immediate lessons learned through the first half o…

data science

Diving Into Humanity-Centric Innovation

With the continued emergence and evolving development of artificial intelligence, there rises a question of how humans and AI can work together more e…

human resources

Tapping Into the Innovation Talent Pipeline

In the last few years, the pandemic and a range of other economic factors have influenced the talent recruitment, development and retention practices…

human resources

Ignite a Culture of Innovation

From the successes to the failures, from the breakthroughs to the breaking points, the innovation community knows all too well that fostering a cultur…

innovation mindset

Innovation During A Downturn

Whether you believe the USA is headed toward or already in a recession, there are signs of a slowing or reversal of economic activity. Of the 15 metri…

successful innovation

Striving for Successful Innovation

In the quest for innovation, there is often a fine line between success and failure. The road to success is not always clear, easy or convenient. Howe…

product innovation

Innovating Through the Metaverse

The Metaverse is a shifting, undefined topic, which is currently the center of much speculation and hype. However, at its center, the concept of the M…

product innovation

15 Second Workday

This morning I generated 40 new product ideas with concepts and ad copy to accompany each.  It took 15 seconds. This is just a small fraction of what…

inclusion

Innovation Diversity

Black, Indigenous and People of Color have always been leaders in innovation and it’s time for us to put that at the forefront. DEI, or Diversity Eq…

fostering innovation

Fostering Innovation

When you start to talk that way and lead that way, people do feel more psychologically safe to support change and support innovation that’s happenin…

breakthrough innovation

Breakthrough Innovation

While the rest of the industry relies on iterative change, Alex Moyes explains the breakthrough innovation happening at Dominion Energy. “So Dominio…

virtual reality

Innovation Reality

When working remotely, the main challenge is bringing people into an office when they live across the country or around the world. The AES Corporation…

innovation talent

Control The Sails

Although the world was affected heavily with change in the last few years, not much in the business world has changed as far as topics and issues go….

innovation culture

Innovation Culture

Innovation starts with the employees of an organization. As we know, the people that work for a business are some of its greatest assets. In today’s…

humanity-centric innovation

Humanity-Centric Innovation

Humanity-centric innovation is the idea of solving the biggest problems facing humanity in an economically viable way. Pete Dulcamara, Chief Scientist…

innovation culture

Measurable Innovation

Each company has their own KPIs that are important to their specific business in place to progress and be successful. Are people at the forefront of i…

innovation culture

Certain Uncertainty

Life is uncertain in every way. It’s always interesting to meet new people and try new things. On the other hand, attackers may sometimes appear out o…

open innovation

Rolling Innovation

If you’ve done it once, you can do it again. Make sure to keep doing it, it’s rolling innovation. Amber Case sits down with us to discuss how impo…

strategic innovation

Strategic Innovation

Any new concept or technological advancement will continue to change and advance. Landlines were commonplace before smartphones. Remember those? What…

innovation culture

Innovation Intelligence

It seems that innovation is one of the biggest buzzwords in business now. To sustain growth and be competitive in the marketplace, companies in every…

innovation culture

Innovation As Constant Change

The key strategy to a successful business is to know when they are being innovative or are just transforming their status quo according to market tren…