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Innovation Articles by Michael Bagalman

Poring over resumes at an office desk (graphic).

Beyond the Resume: Crafting a Winning Quality of Hire Strategy

You've just onboarded a candidate who seemed perfect on paper. Her credentials sparkled, recommendations glowed, and her interview performance had you...
Cowboy hat, lasso, on hay bale in a barn.

Charting the Course: Enhancing Executive Dashboards with Control Charts

You're an executive, sitting in your corner office, sipping your morning coffee (or perhaps something stronger, no judgment here). Suddenly, you're am...
A roll of film moving off into the sunset.

The Blockbuster Blunder: A Cautionary Tale of Strategy Gone Wrong

In 2010, Blockbuster filed for bankruptcy with nearly $1 billion in debt. Just a decade earlier, they had confidently declined an offer to purchase Ne...
A stressed out businessman surrounded by stacks of papers.

The Art of Asking: A Data Scientist’s Guide to Stakeholder Interactions

Ever feel like a human dashboard? Welcome to the life of a data scientist, where stakeholders often mistake us for walking analytics platforms with an...
Three architects looking over blueprints at building site.

Building the Right Data & Insights Team

You've heard it before: Data is the new oil. Just as crude oil needs refining to become valuable, data must be processed to unlock its potential. Ente...
vintage camera with old photos

Your Blurry Business Picture: Sharpen Focus with Data Science

Pictures are the lingua franca of our age, transcending barriers... they say a picture's worth a thousand words, and in this digital epoch, we all bec...

The Power of NLP in Enhancing Customer Experience

Picture yourself in a Hilton hotel, greeted not just by the warm smiles of the staff but also by "Connie" – a sophisticated virtual assistant powere...

How AI is Redefining Business Strategy

Over the last year, AI went from being the next big thing to being the Big Thing. In particular, Large Language Models (LLMs) from companies like Open...

Behind the Ad Screen: Machine Learning as Your Campaign Conductor

Do you have a solid understanding of “machine learning,” aka ML, and how ML optimizes advertising campaigns? You don’t need to know as much as y...

Perfect Your Product Launches by Powering Them with Predictive Analytics

Predictive analytics is more than a buzzword; it’s two buzzwords used together. But really it's a powerful tool that can profoundly impact business...