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The Road to TMRE 2024

July 30-31, 2024

With consumers at the heart of market research, it becomes more imperative for innovators to take a data-driven approach to enhance their innovation efforts. In this special Road to TMRE 2024 presentation from our sister site, All Things Insights, we examine how the rise of AI for insights is inevitably met with equal counterpressure to preserve a consumer-centric mindset. As we embark on the Road to TMRE 2024 in Orlando this fall, join us for a free, two-day digital event with leaders from some of the world’s biggest companies as we explore successful uses of AI for market research while remaining human centered in your business strategies.

Video Day 1: CONSUMER-CENTRICITY SUMMIT

Championing consumer-centricity in the age of AI is a hallmark sign of a business that’s determined to create meaningful customer connections that drive bottom-line impact – and the insights function is uniquely positioned to be the driving force behind it. This summit will delve into being a consumer-centric champion, how to leverage the latest in skills and tools, such as AI, to do so, and ways to keep humanity at the core of this critical business strategy.

11:00am – 11:05am 5 mins

Consumer-Centricity Summit

Day 1 Welcome

  • Seth Adler – Head of IMI Media, All Things Insights

11:05am – 11:50am 45 mins

Consumer-Centricity Summit

PANEL: Consumer Intelligence vs Artificial Intelligence: The Showdown of the Century

In an era where technology and humanity intersect, it’s time to shift focus to where humans, the consumers, shine through. Artificial Intelligence is undoubtedly beneficial, revolutionizing industries with its ability to analyze vast amounts of data and identify patterns at unprecedented speeds. However, does AI truly grasp nuanced human behaviors and the critical concept of being consumer-centric? This panel will drill down on the intricacies of understanding consumer demands, discuss why being consumer-centric is so important, and unearth how AI can be incorporated to illuminate bringing the consumer to the forefront of your business.

  • Aarti Bhaskaran – Global Head, Research & Insights, Snap Inc.
  • Michael Nevski – Director, Global Insights, Visa
  • Suann Griffin – Former Senior Director, Insights, Serta Simmons Bedding
  • Jolanta Oliver – Director, Digital, Menu, Foundational Insights, McDonald’s
  • Jennifer Ng – GM, Advertiser Insights, The Trade Desk

11:50am – 12:10pm 20 mins

Consumer-Centricity Summit

Cultural Insights & Neurological Immersion: A Recipe for Relevance

Explore Johnsonville’s research journey where innovative methods, including multicultural consulting, agile qual + quant research, and neurological smartwatch immersion, come together. Discover how these techniques were pivotal in crafting a media campaign with universal appeal, emphasizing the importance of diversity and authentic representation. This session reveals how Johnsonville, in collaboration with C+R, navigated the challenges of engaging a diverse audience through a culturally informed and technologically advanced approach, providing a media campaign that resonates with today’s multicultural world.

  • Amanda Krivanec – Senior Quantitative Research Director, C+R Research
  • Ashleigh Williams – Senior Qualitative Research Director, C+R Research
  • Karen Kraft – Assoc. Director, Consumer Insights & Analytics, Johnsonville

12:10pm – 12:30pm 20 mins

Consumer-Centricity Summit

Defend, Grow, or Maintain? Strengthen Your Brand with Mental Advantage Analysis

Most insights teams will know that brand health trackers can be rigid, non-actionable, and inefficient. But brands now have the opportunity to gather actionable insights with a new framework, introduced by Professor Jenni Romaniuk of the Ehrenberg-Bass Institute of Marketing Science, in her book, Better Brand Health. This new framework covers innovative concepts such as Category Entry Points, Mental Availability, and Mental Advantage analyses. Mental Advantage Analysis highlights how strongly brands are associated with different category entry points (CEPs) or brand attributes, relative to their size and the CEPs’ (or attributes’) commonality. Join our session to see how Mental Advantage Analysis provides clear and actionable takeaways on which attributes a brand should defend, grow, and maintain.

  • Sam Usher – Senior Solutions Consultant, quantilope

12:30pm – 12:50pm 20 mins

Consumer-Centricity Summit

Unlocking Consumer-Centric Excellence: Best Practices for a Consumer-Centric Mindset

Join Tripp Hughes, Senior Director for Consumer Strategy at Organic Valley, to delve into the transformative power of OV’s consumer-centric approach. The Organic Valley team is committed to putting the consumer at the center of the conversation that shapes our current and future corporate growth strategies, brand strategies and marketing plans. In this session, discover how values-based claims are driving disproportionate growth and how today’s consumers are eating with their hearts, not just their heads. Learn how Organic Valley is leveraging a mix of research methodologies to understand and engage deeply with consumers. Explore the shift from functional health to holistic wellbeing, uncover some of the keys to OV’s consumer-centric mindset approach to creating emotional engagement, building trust, and achieving a competitive advantage through quality and purpose.

  • Tripp Hughes – Senior Director of Consumer Strategy & Insights, Organic Valley

12:50pm – 12:55pm 5 mins

Consumer-Centricity Summit

Close of Day 1

Video Day 2: AI FOR CONSUMER INSIGHTS SUMMIT

Uncover the future of consumer insights with AI: where data meets innovation to decode consumer behavior like never before. Join us as we unravel the latest trends and best practices, showcasing how AI is reshaping the way we understand consumer behavior and make informed business decisions.

11:00am – 11:05am 5 mins

AI for Consumer Insights Summit

Day 2 Welcome

  • Seth Adler – Head of IMI Media, All Things Insights

11:05am – 11:40am 35 mins

AI for Consumer Insights Summit

Empower Your Research: Upskilling with AI Tools and Techniques

In the rapidly evolving landscape of market research, staying ahead requires adapting and embracing change. This session focuses on equipping market researchers with the skills necessary to leverage AI effectively, transforming challenges into opportunities for growth and innovation.

  • Christina Nathanson – Director, Market Research, Quest Diagnostics
  • Kajoli Tankha – Senior Director, Consumer Marketing Insights, Microsoft
  • Eli Moore – Director, Consumer Analytics, The Coca Cola Company
  • Peter Henstock – Lecturer, Graduate Advanced AI & Machine Learning, Software Engineering Capstone, Harvard

11:40am – 12:00pm 20 mins

AI for Consumer Insights Summit

Leveraging AI to Transform Data into Performance

It’s no surprise that market researchers are working feverishly to leverage the potential of generative AI to develop new data that can uncover valuable insights into consumer behavior and trends. But how does it all work? And why does it matter? Join Resonate as we demonstrate how AI can be used to generate fresh data on consumers’ attitudes towards a product or service, and how we can use this information to create predictive models to provide a deeper understanding of purchasing decisions and trends. Whether you’re a beginner to the world of AI or a seasoned expert, this session will help you stay ahead of the curve.

  • Ericka McCoy – CMO, Resonate

12:00pm – 12:20pm 20 mins

AI for Consumer Insights Summit

Spinning Qual Feedback into Insights Gold at Fruit of the Loom

Qualitative feedback is the richest source for empathetic consumer insights, but the inefficiency and complexity of analysis means many research teams approach qual with a mix of fear and loathing. Join Chad Holleman, Senior Director of Consumer Insights at Fruit of the Loom, in discussion with Canvs AI CEO Jared Feldman for an exclusive TMRE preview. Chad will share how AI is being stitched into the fabric of consumer insights at Fruit of the Loom, automating mundane tasks and empowering focus on weaving compelling, evidence-based stories. This session will provide a real-world perspective on how AI is enabling Fruit of the Loom to embrace qual to elevate their insights, along with watch-outs and recommendations for successful adoption of AI technologies.

  • Jared Feldman – Founder and CEO, Canvs
  • Chad Holleman – Senior Director of Consumer Insights, Fruit of the Loom

12:20pm – 12:40pmv20 mins

AI for Consumer Insights Summit

Using AI in Research to Create Organizational Efficiencies

This is a case study of how Audacy, a leading Audio broadcaster reaching 200M listeners, created a research and insights function powered by AI and automation. Audacy has a presence in 40+ markets with owned and operated stations. The company also produces national and local podcasts. To centralize its research function and to service both national and local teams’ needs, Audacy established a system that pools information from disparate industry sources and publishes bespoke outputs for each market, enabling advertising sellers to go to market quickly and allowing the research team to focus on custom requests and thought leadership.

  • Idil Cakim – Senior Vice President, Research and Insights, Audacy

12:40pm – 12:45pm 5 mins

AI for Consumer Insights Summit

Live Raffle to Main TMRE in October

  • Seth Adler – Head of IMI Media, All Things Insights